If the plugin or theme is not working properly and we also fail to help you (within 5 business days) then, in that case, you will get the money back or replace it with another theme or plugin. You need to send us a short video or screenshot of the error to fix your problem & we can fix your problem by operating your system from TeamYour or Anydesk also. If the plugin and theme are working properly or you don’t like the theme and plugin and you do not know how to set up or if something goes wrong with your settings, then we will not be responsible for that and in that case also will not get the money back or replace it with another theme or plugin.
The nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. So all payments at GPLTop are non-refundable But we value your money, so if your problem is not fixed, we will refund your money or replace it with another theme or plugin.
Though we can assure you of the best possible 24×7 access to our website, sometimes downtime can happen which may hamper services.
Time to change themes or plugins:: 48 to 72Hrs